FAQs

AWS re:Invent is a learning conference hosted by AWS for the global cloud computing community. The in-person event features keynote announcements, training and certification opportunities, access to 1,500+ technical sessions, the Expo, after-hours events, and so much more.

The event is ideal for developers and engineers, system administrators, systems architects, IT executives, and technical decision-makers.

AWS re:Invent 2022 will take place in Las Vegas, Nevada, across multiple venues. Explore the Campus page for more information on venues, hotels, and transportation.

Yes, there will be a virtual component of re:Invent 2022. The virtual re:Invent experience will include a livestream of keynotes and leadership sessions, access to breakout sessions, and more. For more information, read the Virtual FAQs. To register for virtual re:Invent, visit the Register page.

All attendees must comply with the AWS Code of Conduct, which you can read about on the AWS Code of Conduct page.

Please contact our Sponsorship team at reinvent-sponsorship@amazon.com.

All badge holders must be fully vaccinated against COVID-19 and present a record of vaccination or negative COVID-19 PCR or antigen test result at onsite check-in to receive their re:Invent badges. Masks are not required. Please visit our Health Measures page for more information.

If you have a question not addressed here or you want to provide general re:Invent feedback, you can contact us at the following email addresses:

Registration and general event questions: awsreinvent-support@amazon.com
Sponsorship questions: reinvent-sponsorship@amazon.com

Visit the Register page and choose the virtual re:Invent experience.

Registration for virtual re:Invent is free.

Virtual attendees can livestream keynotes and leadership sessions, and breakout sessions will be released throughout the week. Additional live elements will be broadcasted from Las Vegas.

The virtual session catalog will be available closer to the event.

AWS is committed to providing an accessible and inclusive attendee experience by meeting, and exceeding where possible, accessibility best practices. Closed captioning, subtitles, and translation services are provided. For more information, read our Accessibility FAQs.

Visit the Register page to choose your in-person or virtual registration. To register for in-person re:Invent 2022, log in to your AWS Events account if you already have one or create a new account.

No. A full conference pass must be purchased to attend re:Invent.

Yes. Registered attendees can purchase a re:Play party guest pass for $300 through their attendee portal. Any guests you bring to the re:Play party must be at least 18 years of age as of December 2, 2022. Email awsreinvent-support@amazon.com for more information.

Group passes provide an easy way for you to purchase two or more passes in a single purchase. They do not provide a group discount or additional conference perks. You will need to purchase a pass for each person attending.

During registration, you will see the option to purchase group full conference passes. If you will be using one of the passes for your registration, select the Assign a pass to myself option. After purchasing the group passes, you’ll receive a confirmation email that includes a unique registration code. This code will be valid for the number of group passes you purchased. Share this code with each person who will be attending, and they’ll enter it during the registration process to remove the associated cost of the pass and complete their individual registration. Once registered, each person can make a hotel reservation through their attendee portal.

Yes, if you’re sending 50 or more people to re:Invent please email the support team to learn about our volume discount offer.

Yes. After you complete your registration, log in to your attendee portal, select the Payment dropdown, and choose Purchases to download your registration receipt.

Email customer support at awsreinvent-support@amazon.com to request an update to your name or company. Note that email addresses cannot be changed after registration is complete.

Contact us at awsreinvent-support@amazon.com to transfer your registration and sessions. Transfers are approved at the sole discretion of AWS. Note that we are not able to transfer hotel reservations.

If AWS receives your cancellation notice by October 28, 2022, you will be issued a full refund of your registration fees via the original payment method.

If AWS receives your cancellation notice between October 29, 2022, and November 25, 2022, AWS will issue you a 50% refund of your registration fees via the original payment method.

If, due to COVID-19, government policies restrict your travel to the United States, AWS will issue you a full refund of your registration fees via the original payment method until November 25, 2022.

If AWS receives your cancellation notice after November 25, 2022, you will not be eligible for any refund.

Event registrations may be transferred to another participant upon approval by AWS at its sole discretion. To request a cancellation or transfer of your event registration, contact us at awsreinvent-support@amazon.com.

You can purchase a bootcamp from within your attendee portal. Under Sessions, use the filters to search for Paid sessions or Bootcamps.

Yes. All attendees must be at least 18 years of age by the day they pick up their conference badge at the event, and any guests you bring to the re:Play party must be at least 18 years of age as of December 2, 2022.

If you’re experiencing issues with your re:Invent registration, please email us at awsreinvent-support@amazon.com with as much detail as you can provide so we can help resolve your issue.

You will be able to book your hotel after registration opens. After completing registration, select Make a hotel reservation from your attendee portal, or log back into your attendee portal to make a reservation at any time.

Yes. You will be able to access exclusive discounted rates at our select hotels after registration has opened. The discount will be automatically reflected when you book one of our select hotels through your attendee portal; no code is needed.

You can make changes to your hotel reservation through your attendee portal until early November. To see other available hotels, please contact support at awsreinvent-support@amazon.com.

Yes. You are required to provide a credit card when booking a hotel reservation. Your card will be charged in early November by the hotel directly.

The hotel will process your reservation in early November and will charge one night’s room and tax deposit to the credit card on file to guarantee your reservation. You will receive a confirmation email directly from the hotel with a deposit receipt at that time.

Due to gaming regulations, you must be at least 21 years old to make a reservation at the re:Invent campus hotels. If you are 18 to 20 years old and would like to attend re:Invent, please reach out to awsreinvent-support@amazon.com, and we will assist in finding other accommodation options nearby. Alternatively, you can stay at any hotel if you are checking in with someone who is 21 or over.

You can review the high-level conference agenda for both in-person and virtual re:Invent on the Agenda page.

The session catalog for in-person re:Invent will be available closer to the event.

Reserved seating will be available for select session types through the attendee portal for in-person re:Invent after the session catalog is released. Reserved seating is not needed for virtual re:Invent.

AWS Certification exams will not be offered onsite, but you can schedule an exam via online proctoring or at a testing center with one of our testing vendors.

Contact our customer support team directly with any questions or needs at awsreinvent-support@amazon.com.

Yes. Assistance is available for attendees needing ASL interpretation, CART, and/or illustrative visual guides. These services are provided by request and must be scheduled in advance of re:Invent. If you need to schedule any of these services, contact awsreinvent-support@amazon.com.

Yes. Mobility devices are available across the re:Invent campus. To reserve a mobility device, contact awsreinvent-support@amazon.com.

Assistive listening headsets are available in all theater-style session rooms, including keynotes and leadership sessions. Headsets do not need to be arranged in advance and should be picked up from the tech table at the back of the session room or keynote hall. Please return your headsets at the end of each session.

Yes. Accessible transportation will be available at re:Invent. More details will be added closer to the event.

Service animals are welcome at re:Invent. There are designated relief areas for service and support animals on the property.

For guest hotel rooms, there are specific guidelines around service and support animals at each hotel property. Please connect directly with your hotel’s reservation desk or concierge for more information.

Yes. The reflection rooms are designed to provide a quiet space for meditation, yoga, prayer, or just a break from the crowd.

Yes. Lactation rooms are designed to provide a private, secure space for lactating attendees to express milk. The spaces are equipped with lockers, cold packs, wipes, and comfy chairs.

All-gender restrooms are available across the re:Invent campus.

Yes. The keynotes and leadership sessions will be simultaneously translated into French, Italian, Japanese, Korean, Mandarin, Portuguese (Brazilian), and Spanish (Latin American). Headsets are available in session rooms and do not need to be reserved in advance. Subtitles will be provided as part of the video-on-demand replays offered in French, German, Italian, Portuguese (Brazilian), Spanish (Latin American), Japanese, Korean, and simplified Chinese as they become available.

Yes. English captions will be provided for keynotes, leadership sessions, and breakouts.

Yes. Video-on-demand replays of keynotes and leadership sessions will have subtitles available in French, Italian, Portuguese (Brazilian), German, Spanish (Latin American), Japanese, Korean, and Simplified Chinese.

Yes. Any session that includes an instance of lights flashing more than three times in a one-second period will include a warning.

You can reach customer support by emailing awsreinvent-support@amazon.com.

Goods given to people attending or participating in an event are SWAG (stuff we all get). Goods that are available for purchase are merchandise.

Yes. There will be official re:Invent SWAG for all qualified persons who attend the conference in Las Vegas.

We do not ship the re:Invent hoodie. It is only available and free to in-person attendees.

No. The re:Invent hoodie is not for sale.

The products on Amazon.com are eligible to ship to customers in the United States and its territories. Products on Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.es, Amazon.it, and Amazon.jp are eligible to ship to customers in the United Kingdom, Germany, France, Spain, Italy, and Japan respectively. Customers in the following countries may be able to get international shipping for products on Amazon.com: Australia, Brazil, Bulgaria, Chile, Costa Rica, Cyprus, Greece, Hungary, Indonesia, Israel, Kenya, Korea, Malaysia, Mexico, Nigeria, Philippines, Romania, South Africa, Taiwan, and Thailand.

Yes. Please refer to the Amazon returns policy for more information, and initiate your return through the site where you made your purchase.