FAQ

AWS re:Invent is a learning conference hosted by Amazon Web Services (AWS) for the global cloud computing community. The event features keynote announcements, launches, sessions, and more.

The event is ideal for developers, engineers, system administrators, system architects, and technical decision makers.

AWS re:Invent 2020 is a free virtual conference.

AWS re:Invent 2020 will be presented over a three-week period, November 30, 2020, through December 18, 2020. Check out the Agenda page for more details.

The latest version of the following browsers, accessed from a computer, is all you need to register for and participate in re:Invent: Chrome, Edge, Firefox, Internet Explorer, or Safari. Alternatively, you can use iOS Safari or Chrome on a mobile device or iOS Safari on a tablet.

Due to continued concerns about COVID-19, re:Invent 2020 is now a virtual event.

Any attendee who observes or experiences unacceptable behavior, or who believes there has been a violation of the Amazon Community Codes of Conduct, is encouraged to report non-emergency safety and security concerns by phone to 1-866-944-4144 (this number will be active 24/7 during the event) or by email to aws-events-security-concerns@amazon.com.

If you have a question that was not addressed here, or you have general re:Invent feedback, please contact us at: awsreinvent-support@amazon.com.

AWS is committed to meeting accessibility guidelines. Closed captioning and translation services are also provided.

Closed captioning is provided for live keynote and leadership sessions and for video-on-demand replays of keynotes, leadership sessions, and breakouts.

Yes, video-on-demand replays of keynotes and leadership sessions are offered in French, Italian, Portuguese, Spanish, Japanese, Korean, and simplified Chinese. These are released throughout re:Invent.

Yes, both are available. Presentation decks are released with the video-on-demand replays of breakout sessions. Transcripts of the sessions are available on request.

Yes, it is. Compatible screen readers include (but are not limited to) JAWS, NVDA, and VoiceOver.

Please reach customer support by emailing awsreinvent-support@amazon.com.

Registration is now open.

Registration will remain open for the duration of the event.

By registering for re:Invent, you will have access to keynotes, leadership sessions, and over 500 breakout sessions as well as the opportunity to connect with AWS experts, partners, and more.

No, re:Invent 2020 is free to all attendees.

These tracks will be used to customize your re:Invent experience. You will still be able to access and view all the re:Invent content, regardless of the track(s) you select during registration.

No, a registration code is not needed to complete your registration.

Almost! Please check your inbox for an email with the subject line “Your re:Invent Verification” to verify your email and complete your re:Invent 2020 registration. Note that you will not be registered or have access to the event if you do not complete this step.

An invalid link error message can appear if your email settings auto-verified your registration. If you received the registration confirmation email, then you’re all set. If you haven’t received the confirmation email, email us at awsreinvent-support@amazon.com and we can confirm your registration.

Once you verify your email address, it may take up to 30 minutes to receive the registration confirmation email. If you still haven’t received it after 30 minutes, please email us at awsreinvent-support@amazon.com.

Log in to your account to update your registration details.

Please visit the re:Invent China website for China-specific registration.

There will be keynotes featuring new AWS products and services, technical learning content, and more.

We do not have an open call for content, but, as always, we are very interested in including as many customer stories as possible in our sessions. If you have an idea for a customer session, please reach out to your AWS account manager. They will get all of the important information from you and take it from there.

At the end of each week, the sessions from that week are available as videos on demand.

You can continue logging in to the re:Invent platform and viewing sessions until the end of January 2021. After January, you will be able to view the sessions on the AWS YouTube channel.

You can access the session catalog and schedule by logging in. Log in using the credentials you created during registration, and add sessions that you’re interested in attending to your calendar.

All sessions are displayed in the time zone that your computer is set to.

If you add the session to your calendar in the event platform, the link in the calendar invite will direct you to the session when it is live. Alternatively, once re:Invent kicks off, you will be able to access all sessions when they go live by logging in to the platform.

No, there is no reserved seating or capacity limits for sessions this year. When the session catalog and schedule launch, you will be able to favorite sessions to plan your time at re:Invent.

We are currently only able to offer sponsorship opportunities to 2019 alumni re:Invent sponsors that hold a Select tier or higher AWS Partner Network (APN) status.

View the full prospectus and review your desired sponsorship package and add-ons. Use the BECOME A SPONSOR button embedded in the prospectus to formally request your sponsorship package and add-ons. Our packages and add-ons are available on a first come, first served basis, and at this time we are unable to accommodate a waitlist for higher-tiered sponsorships.

No, MPO add-ons are reserved for re:Invent sponsors who purchase a Platinum, Gold, Bronze, or Showcase sponsorship package.

Please email us at reinvent-sponsorship@amazon.com, and we will reply within 24 hours.