General

Know the basics

  • What is AWS re:Invent?

    AWS re:Invent is a learning conference hosted by Amazon Web Services (AWS) for the global cloud computing community. The event features keynote announcements, launches, sessions, and more.

  • Who should attend re:Invent?

    The event is ideal for developers, engineers, system administrators, system architects, and technical decision makers.

  • What is the cost to attend?

    AWS re:Invent 2020 is a free virtual conference.

  • When will re:Invent 2020 take place?

    AWS re:Invent 2020 will be presented from November 30 through December 18, 2020, and January 12 through January 14, 2021.

  • What technology or software will I need to view sessions and participate in re:Invent?

    The latest version of the following browsers, accessed from a computer, is all you need to register for and participate in re:Invent: Chrome, Edge, Firefox, Internet Explorer, or Safari. Alternatively, you can use iOS Safari or Chrome on a mobile device or iOS Safari on a tablet.

  • How do I contact security to report an incident?

    Any attendee who observes or experiences unacceptable behavior, or who believes there has been a violation of the Amazon Community Codes of Conduct, is encouraged to report non-emergency safety and security concerns by phone to 1-866-944-4144 (this number will be active 24/7 during the event) or by email to aws-events-security-concerns@amazon.com.

  • How can I contact the conference organizers?

    If you have a question that was not addressed here, or you have general re:Invent feedback, please contact us at: awsreinvent-support@amazon.com.

Accessibility

Know about accessibility

  • How is AWS creating an accessible attendee experience at re:Invent?

    AWS is committed to meeting accessibility guidelines. Closed captioning and translation services are also provided.

  • Will sessions have closed captioning?

    Closed captioning is provided for video-on-demand replays of keynotes, leadership sessions, and breakouts.

  • Will the keynotes and leadership sessions be translated? If so, what languages will be offered?

    Yes, video-on-demand replays of keynotes and leadership sessions are offered in French, Italian, Portuguese, Spanish, Japanese, Korean, and simplified Chinese.

  • Are session transcripts and decks available?

    Yes, both are available. Presentation decks are released with the video-on-demand replays of breakout sessions. Transcripts of the sessions are available on request.

  • Is the re:Invent virtual experience screen reader accessible?

    Yes, it is. Compatible screen readers include (but are not limited to): JAWS, NVDA, and VoiceOver.

  • What if I have additional questions on accessibility at re:Invent?

    You can reach customer support by emailing awsreinvent-support@amazon.com. The customer support team is available from Mondays - Fridays 9:00AM-5:00PM (PST) to assist with your accessibility questions and needs.

Registration

Know how to
get in

  • When will registration open?

    Registration is now open.

  • When will registration close?

    Registration will remain open until Jan. 31.

  • What will I have access to by registering for re:Invent?

    By registering for re:Invent, you will have access to keynotes, leadership sessions, and over 500 breakout sessions as well as the opportunity to connect with AWS experts, partners, and more.

  • Is there a paid tier for registration?

    No, re:Invent 2020 is free to all attendees.

  • What are the three tracks I select during registration used for?

    These tracks will be used to customize your re:Invent experience. You will still be able to access and view all the re:Invent content, regardless of the track(s) you select during registration.

  • Do I need a registration code to complete my registration?

    No, a registration code is not needed to complete your registration.

  • I completed the registration form; am I all set?

    Almost! Please check your inbox for an email with the subject line “Your re:Invent Verification” to verify your email and complete your re:Invent 2020 registration. Note that you will not be registered or have access to the event if you do not complete this step.

  • The verification link I received isn’t working; what should I do?

    An invalid link error message can appear if your email settings auto-verified your registration. If you received the registration confirmation email, then you’re all set. If you haven’t received the confirmation email, email us at awsreinvent-support@amazon.com and we can confirm your registration.

  • I haven’t received my registration confirmation email yet; what should I do?

    Once you verify your email address, it may take up to 30 minutes to receive the registration confirmation email. If you still haven’t received it after 30 minutes, please email us at awsreinvent-support@amazon.com.

  • How do I update the information I entered during registration?

    Log in to your account to update your registration details.

  • What should I do if I’m in China and can’t submit the registration form?

    Please visit the re:Invent China website for China-specific registration.

Content

Know the topics

  • What content will be available?

    There will be keynotes featuring new AWS products and services, technical learning content, and more.

  • Is there an open call for content/papers?

    We do not have an open call for content, but, as always, we are very interested in including as many customer stories as possible in our sessions. If you have an idea for a customer session, please reach out to your AWS account manager. They will get all of the important information from you and take it from there.

  • How long will I be able to access the on-demand sessions after re:Invent?

    You can continue logging in to the re:Invent platform and viewing sessions until the end of January 2021. Sessions will be posted on the AWS YouTube channel by mid-February.

  • How can I access the session catalog?

    You can access the session catalog by logging in using the credentials you created during registration.

Sponsors

Know how to build your brand

  • Who is eligible to sponsor AWS re:Invent?

    We are currently only able to offer sponsorship opportunities to 2019 alumni re:Invent sponsors that hold a Select tier or higher AWS Partner Network (APN) status.

  • I am ready to become a sponsor. What are the next steps?

    View the full prospectus and review your desired sponsorship package and add-ons. Use the BECOME A SPONSOR button embedded in the prospectus to formally request your sponsorship package and add-ons. Our packages and add-ons are available on a first come, first served basis, and at this time we are unable to accommodate a waitlist for higher-tiered sponsorships.

  • As a sponsor, can I purchase an MPO add-on without a sponsorship package?

    No, MPO add-ons are reserved for re:Invent sponsors who purchase a Platinum, Gold, Bronze, or Showcase sponsorship package.

  • I have more questions—how can I reach you?

    Please email us at reinvent-sponsorship@amazon.com, and we will reply within 24 hours.